Terms and Conditions
Effective Date: May 7, 2025
Welcome to Shivsa Hospitality LLP. By accessing or using our website https://shivsahospitality.com and our hospitality services, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website or services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part, please do not use our services.
2. Services
Shivsa Hospitality LLP offers hotel, lodging, and related services as described on our website. All services are subject to availability and may be withdrawn or amended without notice.
3. Bookings and Payments
All reservations must be made through our website, authorized booking platforms, or directly with our team.
A valid payment method must be used to confirm a booking.
Cancellation and refund policies are specified at the time of booking and may vary by room type and season.
Shivsa Hospitality reserves the right to cancel or modify reservations if fraudulent, inappropriate, or suspicious activity is detected.
4. Check-In / Check-Out Policy
Standard check-in time: 12pm
Standard check-out time: 10am
Early check-in or late check-out is subject to availability and may incur additional charges.
5. Guest Conduct
Guests are expected to conduct themselves respectfully and adhere to the property’s rules and regulations. We reserve the right to refuse service or remove guests engaging in unlawful, disruptive, or unsafe behavior without refund.
6. Liability Disclaimer
Shivsa Hospitality LLP is not liable for loss, theft, or damage to guests’ belongings during their stay.
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or services.
7. Use of Website
You agree not to:
Misuse the website by introducing viruses, malicious code, or engaging in any activity that disrupts functionality.
Copy, distribute, or misuse website content without written permission.
8. Intellectual Property
All content on our website (logos, text, images, trademarks, etc.) is the property of Shivsa Hospitality LLP and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.
9. Privacy
Please refer to our Privacy Policy for information on how we collect, use, and safeguard your personal data.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes your acceptance.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Dehradun, Uttarakhand.
12. Contact Us
If you have any questions or concerns regarding these Terms, please contact:
Shivsa Hospitality LLP
The Forest Residency, SF-A-209, Tower A, Second Floor,
Mauza Sinola, Dehradun G.P.O.,
Dehradun, Uttarakhand, India, 248001
Email: Shivsahospitality@gmail.com