Shivsa Hospitality LLP (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://shivsahospitality.com or engage with our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Contact Information: Name, email address, phone number, and mailing address.
Booking Details: Reservation dates, preferences, and special requests.
Payment Information: Billing address and transaction details (processed securely through third-party payment gateways).
Technical Data: IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies.
2. How We Use Your Information
We use the collected information to:
Provide and manage our hospitality services.
Process transactions and send related information.
Respond to inquiries and provide customer support.
Send promotional communications, if you have opted in.
Improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers: Third-party vendors who assist in operating our website and conducting our business, provided they agree to keep this information confidential.
Legal Obligations: When required by law or to protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the site.
6. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
Accessing the data we hold about you.
Requesting corrections or deletions.
Objecting to or restricting certain data processing activities.
To exercise these rights, please contact us at the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Shivsa Hospitality LLP
The Forest Residency, SF-A-209, Tower A, Second Floor,
Mauza Sinola, Dehradun G.P.O.,
Dehradun, Uttarakhand, India, 248001
Email: Shivsahospitality@gmail.com